How Smiledog Virtual Receptionists Work
Smiling Receptionists Ready To Answer
Send incoming calls directly to Smiledog, or have them ring to your office first and then redirect to Smiledog as back-up. The call-forwarding choice is yours. Either way, Smiledog is fully equipped to answer any request as if they are a member of your team.
Professional Instructions That Are Fully Custom
After the personalized greeting, Smiledog allows for fully customizable method(s) of contact and message taking. No matter how you'd like your call to be handled, Smiledog's software allows clients to fully customize every scenario within our structure.
Awesome Customer Service Ready To Go Above And Beyond
Your clients are satisfied with the professional and top-notch service they've received, increasing their loyalty and happiness with your company while also saving time and stress.
Real interactions lead to real results
Not having a virtual receptionist solution is leaving a lot of additional revenue and client relationships on the table.
- 61% of mobile users call a business when they're ready to buy
- 75% of callers hang up when they reach voicemail
- 85% of callers who don’t reach you on the first call, will not call back. Instead, they will call your competitors
"Smiledog allowed me to grow my business. I found them when my business call volume was too high to manage myself but didn't merit hiring a full-time staff member. My business has grown and although I now have a full-time receptionist, Smiledog remains part of my business so we can focus our attention on clients."
Carrie Yeo, Light Touch Laser Inc.
Smiledog is the reliable team you need to grow.
See why uncle Kevin may not have been the best choice.
The Smiledog Difference
Real People make a Real Difference.
Today's world is filled with bots and automated messages. Your clients want help from a real person who can intuitively solve their problem. Our professionally trained team will always smile first and help second making sure your clients always have a great experience with your company.
Your Receptionist. Not a Call Center.
We can help you do more than simply take a name and number. We want to be your customer service team over the phone. Helping clients get a resolution their problem by properly triaging your calls to the right staff, answering customer questions and customizing your messages to gather all the right info the first time.
Your Reliable Partner
No sick days. No lunch breaks. No vacation time. Just professional, reliable and friendly receptionists helping you grow your business. With over 70 hours of phone coverage every week, you can relax knowing your clients will be taken care of.
Who is the best fit for Smiledog?
Businesses in all industries that want to deliver scalable growth, and professional and friendly daytime customer service. Smiledog gives you time back in your day at a fraction of the cost.
Some of our clients include:
- Law Firms
- Seasonal Business
- Dental Offices
- New Business Startups
- Multidisciplinary Clinics
- And much more!
Smiledog doesn’t simply answer your phone—we help you grow your business.
When you partner with Smiledog, you have a full team of professionally-trained receptionists at your disposal. We are here to ensure you maintain the highest level of customer service so that you can focus on growing your business.
Smiledog will provide your clients and potential clients with helpful information and create a positive customer experience even when you can’t be reached. You and your clients can depend on Smiledog while you are concentrating on building and growing your business.